Terms of Service
Effective Date: January 15, 2025
Last Updated: January 15, 2025
⚠️ Age Restriction Notice: This application is intended for users aged 18 and above only. By using Pelx, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms of Service.
1. Acceptance of Terms
Welcome to Pelx ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of the Pelx mobile application and related services (collectively, the "Service"). By downloading, installing, accessing, or using our Service, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Service. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
2. Description of Service
Pelx is an AI-powered chat application that allows users to interact with virtual characters through text-based conversations. Our Service includes:
- AI character interactions and conversations
- Personalized chat experiences
- Premium features and content through in-app purchases
- User-generated content capabilities
- Community features and social interactions
3. User Accounts and Registration
3.1 Account Creation
To access certain features of our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your account credentials secure and confidential
- Be responsible for all activities under your account
- Notify us immediately of any unauthorized use
3.2 Account Termination
We reserve the right to suspend or terminate your account at any time for violations of these Terms, illegal activities, or other reasons we deem necessary to protect our Service and community.
4. User Conduct and Acceptable Use
4.1 General Conduct
You agree to use our Service responsibly and in compliance with all applicable laws. You will not:
- Use the Service for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Infringe upon the rights of others
- Transmit any harmful, threatening, or offensive content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Use automated systems to access the Service
- Impersonate others or provide false information
🚫 Strictly Prohibited Content
The following types of content are absolutely prohibited on our platform:
- Adult/Sexual Content: Pornographic material, explicit sexual content, or sexually suggestive material
- Inappropriate Content: Content that is offensive, disturbing, or unsuitable for our community
- Gambling Content: Promotion of gambling, betting, or related activities
- Drug-Related Content: Promotion or discussion of illegal drugs or substance abuse
- Political Content: Political propaganda, extremist views, or divisive political content
- Discriminatory Content: Content that promotes discrimination, hatred, or harassment based on race, gender, religion, sexual orientation, or other protected characteristics
- Violence and Threats: Content promoting violence, threats, or harm to individuals or groups
- Illegal Activities: Content promoting or facilitating illegal activities
⚡ Zero Tolerance Policy
We maintain a strict zero-tolerance policy for offensive content and inappropriate user behavior. Any user found violating our content policies or engaging in unacceptable conduct will face immediate consequences, including but not limited to:
- Immediate content removal
- Account suspension or permanent ban
- Reporting to relevant authorities when applicable
- Legal action in severe cases
We do not tolerate users who attempt to circumvent our policies or create multiple accounts to evade enforcement actions.
5. User-Generated Content (UGC)
5.1 Content Ownership
You retain ownership of the content you create and share through our Service. However, by posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with our Service.
5.2 Content Moderation
We employ both automated systems and human moderators to review user-generated content. We reserve the right to:
- Remove any content that violates these Terms
- Suspend or ban users who repeatedly violate our policies
- Report illegal content to appropriate authorities
- Preserve content for legal proceedings when necessary
5.3 Reporting and Enforcement
We provide multiple mechanisms for users to report inappropriate content:
- In-App Reporting: Report content directly through the app interface
- Blocking System: Block users who engage in inappropriate behavior
- Community Guidelines: Clear guidelines on acceptable behavior
- Swift Action: Rapid response to reports of policy violations
6. In-App Purchases and Payments
6.1 Premium Features
Our Service offers premium features and content through in-app purchases, including:
- Premium character interactions
- Enhanced chat features
- Exclusive content and characters
- Ad-free experience
- Additional customization options
6.2 Payment Terms
- All purchases are processed through the App Store
- Prices are subject to change without notice
- All sales are final unless otherwise required by law
- Refunds are handled according to App Store policies
- Subscription renewals are automatic unless cancelled
6.3 Subscription Management
For subscription-based services:
- Subscriptions automatically renew unless cancelled
- You can manage subscriptions through your App Store account
- Cancellation takes effect at the end of the current billing period
- No refunds for partial subscription periods
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.
GDPR Compliance: We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws. You have rights regarding your personal data, including the right to access, correct, delete, and port your data.
8. Intellectual Property Rights
8.1 Our Rights
The Service, including all content, features, and functionality, is owned by us and is protected by copyright, trademark, and other intellectual property laws. You may not:
- Copy, modify, or distribute our content without permission
- Reverse engineer or attempt to extract source code
- Use our trademarks or branding without authorization
- Create derivative works based on our Service
8.2 User Content
You are responsible for ensuring that your content does not infringe on the intellectual property rights of others. We will respond to valid copyright infringement notices in accordance with applicable law.
9. Disclaimers and Limitations
9.1 Service Availability
We strive to maintain continuous service availability but cannot guarantee uninterrupted access. The Service is provided "as is" and "as available" without warranties of any kind.
9.2 AI Content Disclaimer
Our Service uses artificial intelligence to generate responses and content. While we strive for accuracy and appropriateness:
- AI responses may not always be accurate or appropriate
- We are not responsible for AI-generated content
- Users should use their judgment when interacting with AI
- AI responses do not represent our views or opinions
9.3 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
10. Termination
These Terms remain in effect until terminated by either party. We may terminate or suspend your access immediately, without prior notice, for any reason, including breach of these Terms. Upon termination:
- Your right to use the Service ceases immediately
- We may delete your account and associated data
- Provisions that should survive termination will remain in effect
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes through:
- In-app notifications
- Email notifications (if provided)
- Updates to this document with revised effective date
Continued use of the Service after changes constitutes acceptance of the new Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration, except where prohibited by law.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of our Service.
15. Contact Information
📱 App Store Compliance: This Terms of Service document has been created to comply with Apple App Store requirements and applicable laws. It addresses all necessary aspects of user agreements for mobile applications, including content policies, user conduct, privacy considerations, and commercial terms.